Emma Davison, Office Manager

Emma brings over 25 years of experience in administrative and project support roles, having worked across sectors including estate agency, banking and international certification. As Office Manager at AB Heritage, she plays a central role in keeping the day-to-day financial and administrative side of the business running smoothly.

Emma manages the company’s invoicing process, preparing and issuing invoices for the team, keeping track of outstanding payments and following up where required. She also maintains key financial records, monitors fees and cashflow information, processes payments and expenses, and helps ensure that the management team has an accurate and up-to-date picture of the company’s finances.

Alongside this, Emma provides practical support across the business, including booking accommodation and travel for the team, coordinating office requirements and assisting with HR and health and safety administration. Her knowledge of AB Heritage’s systems and projects means she is often the person keeping track of the detail behind the scenes and making sure things happen when they should.

Based in South Shields with her husband and children, Emma loves life by the coast. Outside of work, she enjoys family holidays, shopping trips with her daughters and visits to the Lake District with her husband. An avid reader, she also enjoys finding time for a good book, a pampering beauty treatment or a well-earned glass of wine by the beach.